Lines Ahead — Support

Need help with Lines Ahead? This page explains how to get support, restore your Full Experience purchase, and report an issue.

Contact

For support, bug reports, feedback, or questions, contact:

Email: siarzuk.support@piatrouski.com

When contacting support, please include:

your iPhone model;
your iOS version;
the Lines Ahead app version;
the game mode where the issue occurred, such as Classic, Daily Signal, or Tutorial;
a short description of what happened and the steps needed to reproduce it;
screenshots or a screen recording, if useful.

Please do not include passwords, payment-card details, App Store receipts, or other sensitive information.

Full Experience Purchase and Restore Issues

Lines Ahead is free to download and play. The free version may show occasional advertisements after eligible completed Classic games.

Full Experience is an optional one-time purchase that removes automatic advertisements and unlocks all included visual themes. It does not change the rules, scoring, balance, or competitive eligibility.

If Full Experience is not recognized:

Make sure you are signed in to the App Store with the same Apple Account used for the purchase, or an eligible Family Sharing account.
Check your internet connection and restart Lines Ahead.
Open Main Menu → Settings → Full Experience and select Restore Purchases.
If the purchase is still not restored, contact support and include the details listed above.

Purchases, refunds, and Family Sharing eligibility are processed by Apple. Lines Ahead does not receive your payment-card details.

Privacy

Lines Ahead does not require an account and does not sell personal information for money. The app uses third-party services for features including analytics, crash reporting, advertising, Game Center, and App Store purchases.

For full details, see the Lines Ahead Privacy Policy.

Reporting an Issue

Please report crashes, save or restore problems, display issues, incorrect game behavior, advertising concerns, Game Center problems, and purchase issues by email.

If possible, describe what you expected, what happened instead, and the exact steps that led to the issue. For Daily Signal problems, also include the challenge date.

Response Time